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Blended Learning Professionals > Products > All > Learning and Development > Handling Challenging Customers Pathway

Handling Challenging Customers Pathway

Original price was: $36.00.Current price is: $29.00.

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Category: Learning and Development

Course Duration: The course lasts for 120 minutes.
Course Access Validity: You will have access to the course for 180 days from the date of purchase.

Description

Being able to effectively manage upset customers and their complaints is a key skill in any organisation. Quite often this trying time with customers can be the make or break of a customer relationship as well as negative word of mouth. Split into 12 bite-sized 10-minute videos each with a workbook, you will find this course both down to earth and easy to apply.

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