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  Abusive Customers

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  Advanced Customer Service

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  Advanced Difficult Customers

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  Answering the Telephone

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  Appreciation in the Workplace

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  Attitude

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  Award Winning Emails

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  Award Winning Outbound Calling

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  Award Winning Social Media Interactions

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  Award winning telephone tecniques part 1

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  Award winning telephone tecniques part 2

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  Basic Te Reo Māori in the Workplace Part 1 (10 min)

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