Complaint Handling
This 10 minute video explains ways to handle complaints effectively and what to include in
Consultative Selling
This video will help you understand what consultative selling is, how best to uncover customer
Coping with Redundancy
This 10 minute video discusses some key aspects around coping with redundancy. There are some
Improving Mental Health Pathway
Mental Health is an area of focus for many people and should be respected by
