Positive First Impressions
Video on how to create a positive first impression. There are some basic things to
Sales Objections Handling
How to handle sales objections in simple steps. The key points to focus on to
Calming Upset Customers (Sorry, Glad, Sure)
Knowing how to calm down an upset customer is a key service skill. Whether they
Pūkenga Whakawhiti Kōrero (Communication Skills in te reo Maori)
He ataata tenei e whakamārama te whakawhiti kōrero, te hā o te reo, whakaauau me
