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Calming Upset Customers (Sorry, Glad, Sure)

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Category: Free 1 Minute Videos

Course Duration: The course lasts for 1 minute.
Course Access Validity: You will have access to the course for 30 days from the date of purchase.

Description

Knowing how to calm down an upset customer is a key service skill. Whether they are angry, frustrated or emotional, the techniques in this video can help you out.

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