Conflict and Negotiation

Enhance your skills in managing and resolving conflicts effectively with this comprehensive course. Covering essential aspects such as debt collecting, handling and understanding conflict, and honing negotiation skills, this course is tailored for professionals who encounter challenging situations. The modules range from quick, one-minute tips for immediate application to detailed ten-minute lessons for deeper insights. Whether you’re dealing with debt collection or navigating complex negotiations, this course equips you with the necessary tools to manage conflicts and reach amicable resolutions, ensuring a harmonious and productive work environment.