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Blended Learning Professionals > Products > All > Enhance Your Skills in Minutes > Customer Service > Answering the Telephone

Answering the Telephone

Original price was: $10.00.Current price is: $8.00.

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Category: Customer Service

Course Duration: The course lasts for 10 minutes.
Course Access Validity: You will have access to the course for 180 days from the date of purchase.

Description

This 10 minute video shows some techniques on answering the telephone. It includes the phone greeting and asking permission to ask questions. This is ideal for anyone who answers the telephone in their role – especially if they have never been trained. It’s also ideal for contact centre staff.

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