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Blended Learning Professionals > Products > All > Enhance Your Skills in Minutes > Difficult Customers > Abusive Customers

Abusive Customers

Original price was: $10.00.Current price is: $8.00.

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Category: Difficult Customers

Course Duration: The course lasts for 10 minutes.
Course Access Validity: You will have access to the course for 180 days from the date of purchase.

Description

This 10 minute video module explains what is included in abusive behaviour from customers and ways of dealing with them. You will learn some response strategies, termination ideas and how to avoid being baited into the wrong kind of response.

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